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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Wochen15-45 min30-60 min60-90 min pro Feature
Participantsdifferent
4-12 Beobachtungen1-103-73-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsMind Map, Topic Clusters, Open QuestionsExample Map, Acceptance Criteria, Open QuestionsExample Table, Acceptance Tests
Tagsno overlap
UX researchObservationContext
BrainstormingIdeasMappingStructureFacilitation
Behavior-Driven DevelopmentRequirementsExamplesRefinement
AgileRequirementsExamplesBehavior-Driven Development
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