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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 WochenHalf day1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen3-123-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsLeverage Map, Action StrategyDomain Context Map, Boundary Notes, Ownership MapContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
UX researchObservationContext
Systems thinkingChangeStrategy
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesStrategy
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