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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of VRIO Framework with its method-specific working model.
Business Strategy
VRIO Framework
Paper illustration of Value Chain Analysis with its method-specific working model.
Business Strategy
Value Chain Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions.Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Wochen1-3 h90-180 minHalf day
Participantsdifferent
4-12 Beobachtungen3-123-63-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsKnowledge Map, Critical Knowledge Areas, Transfer PlanVRIO Table, Strategic ActionsValue Chain Map, Lever List
Tagsno overlap
UX researchObservationContext
KnowledgeMappingRisk
StrategyDiagnosisBusiness modelCapability
StrategyBusiness modelDiagnosisAnalysis
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