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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Wochen1-3 h1-5 Tage1-5 Tage
Participantsdifferent
4-12 Beobachtungen3-12NutzertrafficNutzertraffic
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsKnowledge Map, Critical Knowledge Areas, Transfer PlanInterest Metrics, Conversion Signal, Learning NoteClick Data, Interest Signal, Learning Decision
Tagsno overlap
UX researchObservationContext
KnowledgeMappingRisk
ValidationExperimentsDemandGrowth
ValidationExperimentsDemandDiscovery
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