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| Criterion |  UX Research Contextual Inquiry |  Knowledge Modeling Knowledge Mapping |  Agile ROAM Board |  Delivery RAID Log |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 1-3 Wochen | 1-3 h | 20-40 min initial, dann laufend | 30 min Setup, dann laufend |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 3-15 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Knowledge Map, Critical Knowledge Areas, Transfer Plan | ROAM Board, Owner List | RAID Log, Status Report Source |
Tagsno overlap | UX researchObservationContext | KnowledgeMappingRisk | RiskAgileTrackingAlignment | RiskTrackingStakeholdersGovernance |