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| Criterion |  UX Research Contextual Inquiry |  Knowledge Modeling Knowledge Mapping |  Delivery RAID Log |  Facilitation Stakeholder Salience Model |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 1-3 Wochen | 1-3 h | 30 min Setup, dann laufend | 60-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 1-3 maintaining, briefing for everyone | 3-6 |
Formatdifferent | Workshop + async | Workshop | Async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Knowledge Map, Critical Knowledge Areas, Transfer Plan | RAID Log, Status Report Source | Salience Diagram, Strategy per Class |
Tagsno overlap | UX researchObservationContext | KnowledgeMappingRisk | RiskTrackingStakeholdersGovernance | StakeholdersFacilitationAlignmentGovernance |