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| Criterion |  UX Research Contextual Inquiry |  Operations Getting Things Done |  Product Strategy Impact Mapping |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | Medium | High |
Timedifferent | 1-3 Wochen | 1-2 h Setup, laufend | 45-90 min | Halber Tag bis mehrere Wochen |
Participantsdifferent | 4-12 Beobachtungen | 1 | 3-8 | 4-12 |
Formatdifferent | Workshop + async | Async | Workshop | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Action Lists, Project List, Review Routine | Impact Map, Outcome Hypotheses, Delivery Options | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | UX researchObservationContext | ProductivityPlanningTasksExecution | OutcomesStrategyBehaviorPlanning | StrategyMetricsExecution |