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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen1-2 h Setup, laufend45-90 min10-20 min daily
Participantsdifferent
4-12 Beobachtungen13-81
Formatdifferent
Workshop + asyncAsyncWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsAction Lists, Project List, Review RoutineImpact Map, Outcome Hypotheses, Delivery OptionsDaily Plan, Time Estimates, Review Notes
Tagsno overlap
UX researchObservationContext
ProductivityPlanningTasksExecution
OutcomesStrategyBehaviorPlanning
PlanningTime managementProductivityOperations
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