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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of GIST Planning with its method-specific working model.
Product Strategy
GIST Planning
Paper illustration of a six-field PESTLE grid
Business Strategy
PESTLE Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.GIST Planning helps clarify target groups, value, goals, and priorities. It links customer value, product logic, and decision priorities, and captures the result as goals, an idea bank, and a step-project list.PESTLE Analysis makes political, economic, social, technological, legal, and environmental influences visible. The environment of an initiative is thereby read systematically instead of through isolated trends.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 hWochen bis Monate je Goal1-3 h
Participantsdifferent
4-12 Beobachtungen2-83-102-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsGap Matrix, Action Plan, Risk NotesGoals, Idea bank, Step-project list, Tasks, Learning reportsPESTLE Map, External Risks, Strategic Questions
Tagsno overlap
UX researchObservationContext
StrategyAnalysisPlanning
RoadmapOutcomesPlanningExperiments
StrategyMarketAnalysis
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