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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Decision Making Force Field Analysis | ![]() Systems Thinking Leverage Points | ![]() Systems Thinking Future Reality Tree |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation. |
Complexitydifferent | Medium | Low | High | High |
Timedifferent | 1-3 Wochen | 45-90 min | Half day | 2-4 h |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 3-12 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Force Field Map, Change Levers, Risk Notes | Leverage Map, Action Strategy | Future Reality Tree, Negative Branches, Assumption List, Improved Injections |
Tagsno overlap | UX researchObservationContext | ChangeDecisionStrategy | Systems thinkingChangeStrategy | Theory of ConstraintsSystems thinkingChange |



