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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen1-2 Tage1-2 Tage1-2 h je Session
Participantsdifferent
4-12 Beobachtungen10-30Based on research questionBased on research question
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsClick Heatmap, Success Rate, Design RecommendationsFindability Metrics, Path Analysis, Revised IAUsability Issues, Severity List, Recommendations
Tagsno overlap
UX researchObservationContext
UXNavigationFindabilityValidation
Information architectureNavigationFindability
ValidationUXPrototype
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