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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen2-6 h1-2 Tage1-4 Wochen
Participantsdifferent
4-12 Beobachtungen2-8Based on research question5-20
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsEvent Model, UI Flow, Commands, Read ModelsFindability Metrics, Path Analysis, Revised IADiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
UX researchObservationContext
EventsBlueprintDomain-Driven DesignBehavior
Information architectureNavigationFindability
UX researchTrackingBehavior
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