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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Wochen2-6 h45-90 min1-4 Wochen
Participantsdifferent
4-12 Beobachtungen2-82-85-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsEvent Model, UI Flow, Commands, Read ModelsAssumption List, Critical Assumptions, Learning PlanDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
UX researchObservationContext
EventsBlueprintDomain-Driven DesignBehavior
AssumptionsRiskDecisionDiscovery
UX researchTrackingBehavior
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