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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen1-2 h1-3 h1-2 h
Participantsdifferent
4-12 Beobachtungen2-81-81-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDomain Story, Glossary Notes, Process NarrativeArgument Map, Evidence Gaps, Decision RationaleConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
UX researchObservationContext
KnowledgeDomain-Driven DesignProcess
SensemakingDecisionRationale
KnowledgeConceptsMappingSensemaking
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