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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 h0.5-5 Tage45-90 min
Participantsdifferent
4-12 Beobachtungen3-104-102-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDomain Context Map, Boundary Notes, Ownership MapKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignContextBoundaries
LeanContinuous improvementOperations
LeanProblem solvingCoachingOperations
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