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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Wochen1-3 h2-4 h2-6 h
Participantsdifferent
4-12 Beobachtungen3-102-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDomain Context Map, Boundary Notes, Ownership MapBarrier Inventory, Failure Analysis per Barrier, Action BacklogEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignContextBoundaries
Root causeSafetyIncident
CausalityIncidentRoot causeTimeline
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