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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Domain Modeling Domain Context Map | ![]() Operations After-Action Review | ![]() Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 1-3 Wochen | 1-3 h | 20-45 min | 30-120 min |
Participantsdifferent | 4-12 Beobachtungen | 3-10 | 3-12 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Domain Context Map, Boundary Notes, Ownership Map | Lessons learned, Action items, Event summary | Observation Notes, Improvement Ideas |
Tagsno overlap | UX researchObservationContext | Domain-Driven DesignContextBoundaries | LearningOperationsImprovement | LeanObservationProcessOperations |



