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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 Wochen1-2 hHalf day15-60 min je Zyklus
Participantsdifferent
4-12 Beobachtungen2-83-121-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDIBB document, Belief list, Bet list, Learning reportLeverage Map, Action StrategySituation Assessment, Decision Loop, Action Updates
Tagsno overlap
UX researchObservationContext
StrategyDecisionAssumptionsHypothesis
Systems thinkingChangeStrategy
DecisionChangeLearningStrategy
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