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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-3 Wochen1-2 h1-2 h1-4 Wochen
Participantsdifferent
4-12 Beobachtungen2-81-86-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDIBB document, Belief list, Bet list, Learning reportConcept Map, Relationship Labels, Knowledge GapsExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
UX researchObservationContext
StrategyDecisionAssumptionsHypothesis
KnowledgeConceptsMappingSensemaking
ForecastingExpertsDecisionStrategy
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