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| Criterion | ![]() UX Research Contextual Inquiry | ![]() UX Research Diary Study | ![]() Facilitation Stakeholder Salience Model | ![]() Delivery RAID Log |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 1-4 Wochen | 60-90 min | 30 min Setup, dann laufend |
Participantsdifferent | 4-12 Beobachtungen | 5-20 | 3-6 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Async | Workshop | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Diary Entries, Longitudinal Patterns, Experience Timeline | Salience Diagram, Strategy per Class | RAID Log, Status Report Source |
Tagsno overlap | UX researchObservationContext | UX researchTrackingBehavior | StakeholdersFacilitationAlignmentGovernance | RiskTrackingStakeholdersGovernance |



