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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Wochen1-4 Wochen1-2 h45-90 min
Participantsdifferent
4-12 Beobachtungen5-202-83-12
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDiary Entries, Longitudinal Patterns, Experience TimelineDIBB document, Belief list, Bet list, Learning reportForce Field Map, Change Levers, Risk Notes
Tagsno overlap
UX researchObservationContext
UX researchTrackingBehavior
StrategyDecisionAssumptionsHypothesis
ChangeDecisionStrategy
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