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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Wideband Delphi.
Decision Making
Wideband Delphi
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.A single opinion rarely holds up for planning when the future is genuinely uncertain. It separates options, evaluation criteria, and open risks. The result is captured as an Estimate Range, Assumption Log, and Expert Consensus Notes.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-3 Wochen1-4 Wochen1-4 h or multiple rounds15-60 min je Zyklus
Participantsdifferent
4-12 Beobachtungen6-30 Experten4-12 Experten1-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsExpert Forecast, Consensus Range, Assumption NotesEstimate Range, Assumption Log, Expert Consensus NotesSituation Assessment, Decision Loop, Action Updates
Tagsno overlap
UX researchObservationContext
ForecastingExpertsDecisionStrategy
EstimationExpertsForecasting
DecisionChangeLearningStrategy
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