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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 Wochen1-4 Wochen30-90 min1-3 h
Participantsdifferent
4-12 Beobachtungen6-30 Experten1-101-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsExpert Forecast, Consensus Range, Assumption NotesVUCA Map, Response Options, Signal and Learning PlanArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
UX researchObservationContext
ForecastingExpertsDecisionStrategy
SensemakingUncertaintyComplexityStrategyForesight
SensemakingDecisionRationale
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