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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen30-90 min1-4 Wochen1-3 h
Participantsdifferent
4-12 Beobachtungen1-65-201-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDecision Tree, Option Map, Assumption ListDiary Entries, Longitudinal Patterns, Experience TimelineArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
UX researchObservationContext
DecisionTreeOptions
UX researchTrackingBehavior
SensemakingDecisionRationale
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