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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Red Teaming method illustration showing its working structure
Decision Making
Red Teaming
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.For strategic decisions with high reach, agreement and gut feeling are often not enough. Red teaming brings deliberate opposition into the situation and tests where a plan breaks under real counterarguments.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Wochen60-180 min1-4 h1-3 h
Participantsdifferent
4-12 Beobachtungen4-203-81-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsCynefin Map, Domain-specific Actions, Sensemaking NotesChallenge Findings, Risk Register, Mitigation PlanArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
UX researchObservationContext
ComplexitySensemakingDecision
RiskDecisionSensemaking
SensemakingDecisionRationale
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