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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-3 Wochen1-3 h30-90 min0.5-2 Tage
Participantsdifferent
4-12 Beobachtungen2-81-104-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext Map, Integration Patterns, Boundary NotesVUCA Map, Response Options, Signal and Learning PlanScenario Set, Strategic Implications, Robust Options
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignBoundariesStrategy
SensemakingUncertaintyComplexityStrategyForesight
StrategyUncertaintyPlanning
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