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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 h45-90 min90-180 min
Participantsdifferent
4-12 Beobachtungen2-83-124-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext Map, Integration Patterns, Boundary NotesRAPID Role Map, Recommendation, Decision LogDecision Rights Matrix, Agreement
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignBoundariesStrategy
DecisionRolesGovernance
DecisionGovernanceAlignmentResponsibility
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