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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 h120 min initial, dann laufend1-3 h
Participantsdifferent
4-12 Beobachtungen2-83-63-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext Map, Integration Patterns, Boundary NotesHEART-GSM Table, DashboardDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignBoundariesStrategy
MetricsUX researchMeasurementSatisfaction
Domain-Driven DesignContextBoundaries
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