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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration for DACI
Decision Making
DACI
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Wochen1-3 h30-60 min45-90 min
Participantsdifferent
4-12 Beobachtungen2-82-103-12
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext Map, Integration Patterns, Boundary NotesDACI Matrix, Decision Owner, Decision LogRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignBoundariesStrategy
DecisionRolesGovernanceAlignment
DecisionRolesGovernance
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