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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen45-90 min120 min initial, dann laufend20-40 min pro Story
Participantsdifferent
4-12 Beobachtungen3-103-63-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notesHEART-GSM Table, DashboardAcceptance Criteria, Story Update
Tagsno overlap
UX researchObservationContext
ContextFramingRequirementsCanvas
MetricsUX researchMeasurementSatisfaction
AgileRequirementsRefinementBehavior-Driven Development
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