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| Criterion |  UX Research Contextual Inquiry |  Product Discovery Context Canvas |  Business Strategy GAP Analysis |  Business Strategy Scenario Planning |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path. |
Complexitydifferent | Medium | Low | Medium | High |
Timedifferent | 1-3 Wochen | 45-90 min | 1-3 h | 0.5-2 Tage |
Participantsdifferent | 4-12 Beobachtungen | 3-10 | 2-8 | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Context canvas, Open questions, Shared context notes | Gap Matrix, Action Plan, Risk Notes | Scenario Set, Strategic Implications, Robust Options |
Tagsno overlap | UX researchObservationContext | ContextFramingRequirementsCanvas | StrategyAnalysisPlanning | StrategyUncertaintyPlanning |