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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Wochen45-90 min1-2 Tage1-2 Tage
Participantsdifferent
4-12 Beobachtungen3-1010-30Based on research question
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notesClick Heatmap, Success Rate, Design RecommendationsFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
UX researchObservationContext
ContextFramingRequirementsCanvas
UXNavigationFindabilityValidation
Information architectureNavigationFindability
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