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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 Wochen45-90 min1-2 Tage1-4 Wochen
Participantsdifferent
4-12 Beobachtungen3-1010-301-6
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notesClick Heatmap, Success Rate, Design RecommendationsExperiment results, Decision log, Learning summary
Tagsno overlap
UX researchObservationContext
ContextFramingRequirementsCanvas
UXNavigationFindabilityValidation
ExperimentsGrowthAnalyticsValidation
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