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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for Diary Study.
UX Research
Diary Study
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen30-90 min1-4 Wochen20–45 min
Participantsdifferent
4-12 Beobachtungen2-85-20Small cross-functional group
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesDiary Entries, Longitudinal Patterns, Experience TimelineRisk list, Mitigation plan, Assumption log
Tagsno overlap
UX researchObservationContext
ConstraintsDecisionPlanningOptions
UX researchTrackingBehavior
RiskDecisionFailurePlanning
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