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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 Wochen30-90 min10-20 min daily2-8 h
Participantsdifferent
4-12 Beobachtungen2-812-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesDaily Plan, Time Estimates, Review NotesProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
UX researchObservationContext
ConstraintsDecisionPlanningOptions
PlanningTime managementProductivityOperations
Problem solvingRoot causeDecisionOperations
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