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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Wochen1-2 h20-40 min pro Story30-60 min
Participantsdifferent
4-12 Beobachtungen1-83-63-7
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsConcept Map, Relationship Labels, Knowledge GapsAcceptance Criteria, Story UpdateExample Map, Acceptance Criteria, Open Questions
Tagsno overlap
UX researchObservationContext
KnowledgeConceptsMappingSensemaking
AgileRequirementsRefinementBehavior-Driven Development
Behavior-Driven DevelopmentRequirementsExamplesRefinement
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