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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen2-6 h1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen3-102-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsContext Map, Integration Patterns, Boundary NotesDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
UX researchObservationContext
CausalityIncidentRoot causeTimeline
Domain-Driven DesignBoundariesStrategy
Domain-Driven DesignContextBoundaries
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