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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Wochen45-90 min30 min Setup, dann laufend45-90 min
Participantsdifferent
4-12 Beobachtungen3-81-3 maintaining, briefing for everyone3-10
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRAID Log, Status Report SourceContext canvas, Open questions, Shared context notes
Tagsno overlap
UX researchObservationContext
Systems thinkingFramingStakeholders
RiskTrackingStakeholdersGovernance
ContextFramingRequirementsCanvas
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