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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Three Amigos method illustration showing its working structure
Agile
Three Amigos
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When story, test, and implementation could drift apart, it brings business perspective, engineering, and quality together early. It prevents a story from being read differently only late in the process.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Wochen15-30 min15-30 minHalber Tag bis mehrere Tage
Participantsdifferent
4-12 Beobachtungen3-12310-50
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsIdea sheets, Expanded concepts, Prioritized listClarified Story, Test Examples, Open QuestionsSketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
UX researchObservationContext
BrainstormingCollaborationInclusionIdeas
CollaborationBehavior-Driven DevelopmentQualityRefinement
BrainstormingWorkshopCollaborationIdeation
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