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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 Wochen15-30 min30-60 min20-40 min pro Story
Participantsdifferent
4-12 Beobachtungen3-123-73-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsIdea sheets, Expanded concepts, Prioritized listExample Map, Acceptance Criteria, Open QuestionsAcceptance Criteria, Story Update
Tagsno overlap
UX researchObservationContext
BrainstormingCollaborationInclusionIdeas
Behavior-Driven DevelopmentRequirementsExamplesRefinement
AgileRequirementsRefinementBehavior-Driven Development
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