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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Domain Modeling Bounded Context Canvas | ![]() Operations MORT Analysis | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a business context is still loosely outlined, it shapes language, responsibility, and integration space. It clarifies what belongs together and where a boundary needs to hold. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-3 Wochen | 1-3 h | Mehrere Tage bis Wochen | 2-4 h |
Participantsdifferent | 4-12 Beobachtungen | 3-8 | 2-6 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Context Canvas, Glossary, Integration Notes | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | UX researchObservationContext | Domain-Driven DesignBoundariesModeling | Root causeSafetySystemicIncident | Root causeSafetyIncident |



