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| Criterion |  UX Research Contextual Inquiry |  Operations Barrier Analysis |  Operations MORT Analysis |  Operations Causal Factor Analysis |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Medium | Medium | High | High |
Timedifferent | 1-3 Wochen | 2-4 h | Mehrere Tage bis Wochen | 2-6 h |
Participantsdifferent | 4-12 Beobachtungen | 2-6 | 2-6 | 3-10 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tagsno overlap | UX researchObservationContext | Root causeSafetyIncident | Root causeSafetySystemicIncident | CausalityIncidentRoot causeTimeline |