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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.When a business context is still loosely outlined, it shapes language, responsibility, and integration space. It clarifies what belongs together and where a boundary needs to hold.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Wochen2-4 h1-3 h2-6 h
Participantsdifferent
4-12 Beobachtungen2-63-83-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBarrier Inventory, Failure Analysis per Barrier, Action BacklogContext Canvas, Glossary, Integration NotesEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
UX researchObservationContext
Root causeSafetyIncident
Domain-Driven DesignBoundariesModeling
CausalityIncidentRoot causeTimeline
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