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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Decision Making Assumption Surfacing | ![]() UX Research Diary Study | ![]() Delivery RAID Log |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 1-3 Wochen | 45-90 min | 1-4 Wochen | 30 min Setup, dann laufend |
Participantsdifferent | 4-12 Beobachtungen | 2-8 | 5-20 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Workshop + async | Async | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Assumption List, Critical Assumptions, Learning Plan | Diary Entries, Longitudinal Patterns, Experience Timeline | RAID Log, Status Report Source |
Tagsno overlap | UX researchObservationContext | AssumptionsRiskDecisionDiscovery | UX researchTrackingBehavior | RiskTrackingStakeholdersGovernance |



