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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 h2-4 h60-180 min
Participantsdifferent
4-12 Beobachtungen1-82-64-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsArgument Map, Evidence Gaps, Decision RationaleBarrier Inventory, Failure Analysis per Barrier, Action BacklogCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
UX researchObservationContext
SensemakingDecisionRationale
Root causeSafetyIncident
ComplexitySensemakingDecision
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