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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Wochen1-3 h1-4 Wochen60-180 min
Participantsdifferent
4-12 Beobachtungen1-81-64-20
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsArgument Map, Evidence Gaps, Decision RationaleExperiment results, Decision log, Learning summaryCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
UX researchObservationContext
SensemakingDecisionRationale
ExperimentsGrowthAnalyticsValidation
ComplexitySensemakingDecision
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