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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Wochen10-20 min daily1 h bis mehrere Wochen1-2 h Setup, laufend
Participantsdifferent
4-12 Beobachtungen11-81
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDaily Plan, Time Estimates, Review NotesPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeAction Lists, Project List, Review Routine
Tagsno overlap
UX researchObservationContext
PlanningTime managementProductivityOperations
Continuous improvementLeanExperiments
ProductivityPlanningTasksExecution
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