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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ALPEN Method
Operations
ALPEN Method
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen10-20 min daily1-3 h1-2 h Setup, laufend
Participantsdifferent
4-12 Beobachtungen12-81
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDaily Plan, Time Estimates, Review NotesGap Matrix, Action Plan, Risk NotesAction Lists, Project List, Review Routine
Tagsno overlap
UX researchObservationContext
PlanningTime managementProductivityOperations
StrategyAnalysisPlanning
ProductivityPlanningTasksExecution
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