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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for Diary Study.
UX Research
Diary Study
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen10-20 min daily1-4 Wochen1-2 h Setup, laufend
Participantsdifferent
4-12 Beobachtungen15-201
Formatdifferent
Workshop + asyncAsyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDaily Plan, Time Estimates, Review NotesDiary Entries, Longitudinal Patterns, Experience TimelineAction Lists, Project List, Review Routine
Tagsno overlap
UX researchObservationContext
PlanningTime managementProductivityOperations
UX researchTrackingBehavior
ProductivityPlanningTasksExecution
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