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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen15-45 min1-4 Wochen30 min Setup, dann laufend
Participantsdifferent
4-12 Beobachtungen1-35-201-3 maintaining, briefing for everyone
Formatdifferent
Workshop + asyncAsyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsADR File, Decision Log, RationaleDiary Entries, Longitudinal Patterns, Experience TimelineRAID Log, Status Report Source
Tagsno overlap
UX researchObservationContext
ArchitectureRationaleDocumentationGovernance
UX researchTrackingBehavior
RiskTrackingStakeholdersGovernance
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